Shop and Shipping Policies
Single flower headbands/ clips - Ready to ship, unless sold out
Small flower crowns - Ready to ship, unless sold out
Large flower crowns - Ready to ship, unless sold out
Please allow up to 5 BUSINESS DAYS for your READY TO SHIP items to be shipped. This exclude postage time.
Feather crowns - Made to order
Floral letters - Made to order
Decor Wreath - Made to order
Custom order of any flower crowns or decor items - Made to order
Please allow up to 3 WEEKS for your MADE TO ORDER items to be handmade. This exclude postage time.
These processing time is ONLY a guide when you will be expecting your order. Processing time status are written in each product listings. Please check carefully before purchasing. If you need your order to be delivered by a certain date for an event, please contact me prior to confirm, then leave me a note when you need it by at the check out.
All orders are shipped via Australia Post from Adelaide South Australia
Once your order has been shipped, shipping notification will be sent to you via email. Please be sure to check your junk folder.
Kirei handmade can accept NO responsibility for lost or any damage to your package.
AUSTRALIA DOMESTIC SHIPPING
Flat rate $8.50 tracked shipping for all orders
FREE SHIPPING for all orders above $75
Express Shipping available at check out with postage and handling flat rate of $12. Postage is next day delivery only if your area is within express post network. Please check your area with Australia Post.
Economy Shipping - Items are shipped via Australia Post Economy International Airmail WITHOUT TRACKING NUMBER.
Standard Shipping WITH TRACKING NUMBER available as option at check out. Tracking number will be emailed to you once your order has been shipped.
Shipping may take 2 - 6 weeks, depending on location.
Shipping prices do not include customs fees, import duties, foreign taxes or other fees which may be imposed. This is your sole responsibility. Please check with your local customs office/postal service for further information before making your purchase.
REFUNDS AND EXCHANGES
Refunds will only be granted as a result of gross misinterpretation or if a fault has been overlooked. There are no refunds for reasons such as ‘CHANGE OF MIND' or ‘WRONG FIT’, it is your responsibility to check all descriptions and make all enquiries prior to checkout.
Please be sure to read descriptions and thoroughly check measurements carefully prior to checkout.
If you would like to return an item, you MUST send your refund request via email as soon as you receive your order.
SMALL PARTS DISCLAIMER
At no point should your child be left unsupervised while wearing their flower crowns/ headbands or clips. While Kirei handmade do everything to ensure our products are safe and of the highest quality, they may present a choking risk to small children. Kirei handmade strongly advise to never allow a child to sleep or nap while wearing their crowns/ headbands or clips and to ensure keep out of reach of small children.
Kirei handmade decor range is only for decoration purposes. Please note they are not toys. Kirei handmade decor items may contain small parts, they may present a choking risk to small children. At no point should your child be left unsupervised with Kirei handmade decor range. Please keep them out of reach of small children.
1. Care instruction
Spot cleaned only with water and a damp cloth.
3. Sizing details
2. Merino wool felt
Kirei handmade uses heirloom quality merino wool felt with perfect blend of 20-35% merino wool and 80-65% rayon.
FOE (Fold over elastic) are used on Feather Crowns and Maxi Flower Crowns. They come in sizes for newborn - 3 months old (13 inch), 3 months to 1 year old (15 inch), 1 year old and above (17 inch) and big girls - adult (18 inch).